Shipping policy

Shipping Policy

Free shipping
We offer free shipping on all orders to Latvia and all EU countries.

Processing time
Orders are processed within 1–3 business days after payment.

Delivery time
Delivery usually takes 10–20 business days after dispatch, depending on your location. During holidays and busy periods, delivery may take a little longer.

Order tracking
Once your order has shipped, you will receive an email with your tracking number. Please note that tracking can take 3–5 days to show updates after dispatch. This is normal.

Lost or damaged parcels
If your order has not arrived within 30 business days, or arrives damaged, please contact us and we will send a replacement or issue a refund.

Questions?
Contact us at karlisskrjaba@gmail.com and we’ll be happy to help.