Shipping Policy

Processing time

Orders are processed within 1-3 business days after payment is confirmed. You'll get an email with tracking information once your order ships.

Delivery time

Our products ship from international fulfillment partners, so delivery typically takes 10-20 business days to Latvia and other EU countries. Delivery times can vary with customs, holidays, and carrier delays, so we recommend ordering ahead of any deadline.

Shipping costs

Shipping costs are calculated at checkout.

Tracking

Every order includes a tracking number. Tracking may take a few days after dispatch to show updates.

Customs and duties

Orders shipped within the EU are not expected to incur additional customs charges beyond what is included at checkout.

Lost or damaged parcels

If your order arrives damaged or doesn't arrive, contact us at karlisskrjaba@gmail.com with your order number and we'll work with you on a replacement or refund.